Samay Solutions

Services

It is said that only those companies, who own a stable and trouble-free product, can provide prompt and efficient after-sales support to their clients. Believing in the same philosophy, we have always striven to build a product that is user-friendly, stable and robust thereby minimising the necessity of after-sales support. No. of appreciation letters that we have received from our clients in this regard bear a testimony to the same.

We offer a comprehensive suite of services, at reasonable charges, to help our clients make best possible use of our products. All these services are offered by us as well as all our Principal Companies their responsible persons. The same are listed below:

After-Sales Services of Busy Business Accounting Software

Password Recovery

If you forget your password, you can get the same recovered from us. For that, you have to send us the backup of the data.

Data Recovery

If your data gets corrupted because of any reason like virus attack, media failure or sudden power failure etc., we can try recovering the same either fully or partially, though it is not guaranteed. Again, you have to send us the backup of your data.

Security Device Replacement

Security Devices like Dongle are covered under one year warranty against manufacturing defects from the date of purchase of software. After the expiry of warranty period, if a security device develops some fault because of any reason, the replacement of the same will be chargeable. For that, you have to return the faulty device to us along with the necessary replacement charges.

Upgrades / Updates Softftware

Upgrade / Updates of Busy Business Accoutning Software are as per companies (Busy Infotech Pvt. Ltd.) policies & pricing & Other products (Anti-Virus) updates direclty handled by respactive companies & their portals.

Customised Solutions

Offering Customised Invoice format, Custom Reports, Mobile App, Kart Manager (e-Portal Reconciliation), Loyality Point Solutions as per clients requirements and compliance with Busy Business Accounting Software.

Cloud Solutions

Offering Busy Business Accounting Software on Cloud, Server, Backup

Rental Plan for Software

Offering Rental Plan of Busy Business Accounting Software.

Support Telephone / Toll Free Numbers & their Email ID

Samay Solutions

Paid line: 05224069029,4333163, 4333164

09369523136, 09369519619

Timing: 11.00 AM to 7.00 PM [Mon-Sat]

helpdesk.samaysolutions@gmail.com

 

 

 
Busy Infotech Pvt. Ltd. 1800113232 support@busy.in
Kaspersky 0008000401097

Timing: 10.00 AM to 6.00 PM [Mon-Sat]

support.kaspersky.in

Quick Heal 18001237377 support@quickheal.com
QH Guradian Net Secure 8669667399 support@guardianav.co.in
     
Microsoft 1800111100 support.microsoft.com
K7 Computing 18004190077 support@k7computing.com
India Anti Virus (NPAV)

9370458333.9325102020

help@npav.net
 
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